Yesterday morning didn't start off that great for me. There was a power blip & I had to reset everything in my room. I thought if that's all for today, I can handle this. It wasn't.
We went shopping & then decided to run over to Fort Smith for some things we can't get here most of the tie. The trip, itself, at times can be questionable. Other than the store not having an item in stock, the trip went well.
We get back just about 2 & run by the mail to send off a letter that needed to get out ASAP. There was some stuff for my roomie. She got a notice she needed to refile something. The problem was the letter was either sent later than stated or got lost in the mail. The deadline for this refile was the day before she got it. We ran by the local office & got a little info there. What could be handled online was, but she still called them just in case. Her initial wait time was over 149 minutes, not 1 hour & 49 minutes, but 2 hours and 29 minutes.
She was on the phone for over 2.5 hours. Luckily she could plug the phone in to charge & have it on speaker. After finally getting to a representative, she was told, that the matter had already been resolved & she didn't need to do anything further. To sum this up; a hellishly late notice, a scare jolt, irritation, 2+ hours lost... all for, "Oh yeah, that's already been handled automatically... you're fine... we don't need anything from you at this time." No we're sorry for any of it.
At least it's handled, we think. But still, on top of everything else in our life, that happened. Did they not send out the letter when they said did or did the mail lose it for that long? We did not need that.
Cya...
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